Privacy Policy

This Privacy Policy describes how cantinagiacomocosta.it (the "Site" or "we") collects, uses and discloses your personal information when you visit or make a purchase from the Site.

Contact
After reading this policy, if you have any further questions, would like more information about our privacy practices or would like to file a complaint, please contact us by email at info@cantinagiacomocosta.it or by post using the details provided below:

Giacomo Costa Farm of Costa Rinaldo, Via Camillo Benso Conte di Cavour 17A, 12050 Castagnito CN, Italy

Collection of personal information
When you visit the Site, we collect certain information about your device, your interaction with the Site and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as "Personal Information". For more information on what personal information we collect and why, please see the list below.

Device information
Purpose of the collection: to load the Site accurately for the user and perform analysis on the use of the Site to optimize our Site.
Source of collection: Automatically collected when you access our Site using cookies, log files, web beacons, tags or pixels.
Commercial Disclosure: Shared with our Shopify processor.
Personal information collected: web browser version, IP address, time zone, information on cookies, sites or products viewed, search terms and methods of interaction with the Site.

Order Information
Purpose of collection: to provide products or services to the user to fulfill the contract, process payment information, organize shipping and provide invoices and / or order confirmations, communicate with the user, check orders to identify potential risks or fraud and, if in line with the preferences shared by the user, provide information or advertising relating to our products or services.
Source of collection: collected by you.
Disclosure for a commercial purpose: Shared with our Shopify processor, sales channels such as Meta Inc. (Facebook and Instagram).
Personal information collected: name, billing address, shipping address, payment information (including credit card or PayPal numbers), e-mail address and telephone number.
Customer support information
Purpose of collection: to provide customer support.
Source of collection: collected from the user

Minors
The Site is not intended for persons under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and you believe that your child has provided us with personal information, please contact us at the above address to request deletion.

Sharing of personal information
We share your personal data with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use Shopify to power our online store. To find out more about how Shopify uses your personal data, click here: https://www.shopify.com/legal/privacy.
We may share your personal data to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other legitimate request for information we receive, or to otherwise protect our rights.

Behavioral advertising
As described above, we use your personal data to provide you with targeted advertising or marketing communications which we believe may be of interest to you. For example:

We use Google Analytics to understand how our customers use the Site. To find out more about how Google uses your personal data, you can visit the website: https://www.google.com/intl/en/policies/privacy/.

You can also choose not to use Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We share information with our advertising partners about your use of the Site, purchases and interaction with our advertisements on other websites. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (which you may consent to, depending on your location).
We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who have made purchases from other Shopify merchants and who may be interested in our offers. We also share information about the use of the Site, purchases and the email address associated with purchases with Shopify Audiences, through which other Shopify merchants can propose offers that may be of interest to you.
For more information on how targeted advertising works, you can visit the education page of the Network Advertising Initiative ("NAI") at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: https://optout.aboutads.info/.

Use of personal data
We use your personal data to provide you with our services, including: offering products for sale, processing payments, shipping and fulfilling orders, and updating on new products, services and offers.

Legal basis
Under the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal data based on the following legal bases:

Your consent;
The execution of the contract between the user and the Site;
Compliance with our legal obligations;
To carry out a task of public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.
storage
When you place an order through the Site, your Personal Information will be kept in our records unless and until you ask to delete it. For more information on your right to cancel, please see the "Your Rights" section below.


Your rights

GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to transfer it to a new service and to request that your Personal Information be corrected, updated or deleted. If you wish to exercise these rights, please contact us via the contact information above.

Your personal data will initially be processed in Ireland and subsequently transferred outside of Europe for storage and further processing, including in Canada and the United States. For more information on how data transfers are GDPR compliant, see Shopify's GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

If you wish to designate an agent authorized to make these requests on your behalf, please contact us at the above address.

Cookie
A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a variety of different cookies, including functional, performance, advertising and social media or content cookies. Cookies improve the user's browsing experience by allowing the website to remember the user's actions and preferences (such as login and region selection). This way it is not necessary to re-enter this information every time you return to the site or navigate from one page to another. Cookies also provide information on how to use the website, for example if it is the first time you visit it or if you are a regular visitor.

We use the following cookies to optimize your experience on our site and to provide our services.

Cookies necessary for the operation of the shop
Name / Function / Duration
_ab / Used in connection with access to administration. / 2y
_secure_session_id / Used for browsing the showcase. / 24h
_shopify_country / Used in connection with checkout. / session
_shopify_m / Used to manage customer privacy settings. / 1y
_shopify_tm / Used to manage customer privacy settings. / 30min
_shopify_tw / Used to manage customer privacy settings. / 2w
_storefront_u / Used to facilitate updating customer account information. / 1min
_tracking_consent / Tracking preferences. / 1y
c / Used in connection with checkout. / 1y
cart / Used in connection with the cart. / 2w
cart_currency / Used in connection with the cart. / 2w
cart_sig / Used in connection with checkout. / 2w
cart_ts / Used in connection with checkout. / 2w
cart_ver / Used in connection with the cart. / 2w
checkout / Used in connection with checkout. / 4w
checkout_token / Used in connection with checkout. / 1y
dynamic_checkout_shown_on_cart / Used in connection with checkout. / 30min
hide_shopify_pay_for_checkout / Used in connection with checkout. / session
keep_alive / Used in connection with the location of buyers. / 2w
master_device_id / Used in connection with merchant login. / 2y
previous_step / Used in connection with checkout. / 1y
remember_me / Used in connection with checkout. / 1y
secure_customer_sig / Used in connection with customer login. / 20y
shopify_pay / Used in connection with checkout. / 1y
shopify_pay_redirect / Used in connection with checkout. / 30 minutes, 3w or 1y depending on the value.
storefront_digest / Used in connection with customer login. / 2y
tracked_start_checkout / Used in connection with checkout. / 1y
checkout_one_experiment / Used in connection with checkout. / session

Reporting and analysis
Name / Function / Duration
_landing_page / Track landing pages. / 2w
_orig_referrer / Track landing pages. / 2w
Shopify analytics. 30min
_shopify_d / Analisi di Shopify. / session
_shopify_s / Analisi di Shopify. / 30min
_shopify_sa_p / Analisi di Shopify relative a marketing e referral. / 30min
_shopify_sa_t / Analisi di Shopify relative a marketing e referral. / 30min
_shopify_y / Analisi di Shopify. / 1y
_y / Analisi di Shopify. / 1y
Shopify_evids / Analisi di Shopify. / session
_shopify_ga / Shopify e Google Analytics. / session

The duration of a cookie's stay on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until the user stops browsing, while persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they were downloaded to your device.

You can control and manage cookies in various ways. Please note that removing or blocking cookies can have a negative impact on your user experience and that some parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether to accept them or not through the browser controls, often found in the browser's "Tools" or "Preferences" menu. For more information on how to change your browser settings or how to block, manage or filter cookies, you can consult the browser help file or sites such as: www.allaboutcookies.org.

Also, please note that blocking cookies may not completely prevent the sharing of information with third parties, such as our advertising partners. To exercise your rights or renounce certain uses of your information by these parties, follow the instructions in the "Behavioral Advertising" section above.

Do not trace
As there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not change our data collection and use practices when we detect such a signal from your browser.

Changes
We may periodically update this Privacy Policy to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Complaints
As indicated above, if you wish to make a complaint, please contact us by email or post using the details provided in the "Contact" section above.

If you are not satisfied with our response to your complaint, you have the right to submit your complaint to the competent data protection authority. 

Last updated: 10/10/2022